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It’s a budget hotel than can improve a lot in the service area. Check in desk closes at 8:30 pm so if you arrive later even though someone will meet you there to give you your room key, there will be no information on breakfast cost, hours or any special request you may have. The air conditioner never worked properly so we had to open the windows which means all the noise from the street traffic and people walking were heard. The beds are SUPER FIRM and the bathrooms are very tiny and uncomfortable.

Good location.Negatives:Had to request at least twice for towels as none was provided, same for shower gel. Bathroom was overlooked by an apartment with no curtain to fully cover the bathroom window. We had to put a towel up to cover the window.

Booked the triple room for 1 night pretty last minute. Room had standard amenities and was old but clean. However, it did not look as bright and homely as the pictures on expedia. Further, there was a blackout during our stay and the hotel staff seem pretty nonchalant when we told them about it. Receptionist is pretty slow and aloof when we are checking in as well. Elevator is tiny. Traffic was loud at night even with closed windows and there seem to be some slight vibrations that can be felt while in bed whenever vehicles pass by. Location and amenities was ok for a short 1 night stay but overall service level, furnishing and lighting can be improved. Not recommended if you want a relaxing and comfortable stay. For the price, you could definitely get better hotels.

Great for low maintenance travelers. 5 minute walk from the train station, easy to find but not obvious that reception is on 3rd floor. Need to climb some steps to get to the small elevator, which was an adventure in itself. Breakfast was more than enough. Shower not for the larger than normal vacationer. Staff very helpful with advice concerning the tourist spots. Room keeps out the noisy city below. You can see the Duomo from the window.

Hotel was in a great area, close to all the sites. The rooms were good size for Europe. Booked online early and got a good value for a 3 star in Europe. The elevator to get up to the rooms on the 3rd and 4th floor was small with our bags, but it is manageable. Used the stairs when we didnt have luggage.

Good location but air conditioning was not working and uncomfortable rooms in heat. Good location and customer service otherwise

First, I was recommended to this hotel by one of the owners of a restaurant located in the main Piazza. Overall, I had a good stay, the hotel was in good condition, the room was clean and it was located one block (3 min walking) from the heart of Florence. However, the most important thing I would like to mention is the great service provided by the staff. They were extremely helpful, friendly, and nice and this is to me why this is a great hotel. Breakfast was great with a real taste of Italian Coffee and some great food.

I spent one night with family and it was a good experience. Staff helped with the parking arrangements and helped with maps and tips. Its a 3-star hotel that delivers on its promise. Id stay there again

This was the best hotel we could find which was in a central location, not too costly, had breakfast included in the price, had free wifi, and a room which had three single beds available. We were very happy with the cleanliness of the room, good air conditioning, a safe in the room, the friendliness and helpfulness of the staff and the location turned out to be excellant as the train station is just around the corner, convenient for when we had a day trip booked which had an early meeting time at the station, and the market is also very close by. The space in the bathroom in one room we booked is very tight as you get out the shower it is very close to the sink. The hairdryer in one bathroom was a bit old and the nozzle kept falling off. Breakfast room quite small, only four tables, had to wait if no room. Overall a pleasant stay though.

Everything has been nice and staff has been helpful. Only complaint is the bed is a little too firm for my liking. Other then that, great experience and location.

Large, clean hotel right near the Duomo. Nothing fancy, except the two headed shower, which was great. Breakfast was basic but filling. Overall a great place for the price. About a 5 minute walk to the train station. Close to everything but not noisy. Solid place.

La entrada no parecerá la de un súper hotel, pero por adentro es increíble. Las habitaciones son muy lindas, muy cómodas y son espaciosas. Muy buena atención del personal. Desayuno excelente y limpieza impecable.